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Service Delivery Assurance Panel

The PCC is responsible for holding the police to account on behalf of local people and ensuring an efficient and effective police service.

The Office of the Police and Crime Commissioner (OPCC) conducted the first series of assurance panels to explore the quality of police service delivery in the summer, 2015. The process sought to promote public trust and confidence in policing through transparency and constructive challenge.

The OPCC will now conduct further service delivery assurance panels on the police service and will produce an overview report of key findings and ask the Constabulary to respond to the points made.

Service Delivery Assurance Reports
 DatePanel Topic  Report
January 2016

 Call handling and initial response

Final Report

Annex A

 July 2015

 ASB, Burglary, Hate Crime, Victims,

& Violence Against Women & Children

 Final report


Scrutiny meeting on domestic abuse

PCC Sue Mountstevens, supported by a panel of experts including professionals, academics and survivors came together at Police Headquarters, to scrutinise the police response to domestic abuse following the HMIC Report: Everyone's Business, improving response to domestic abuse 

Find out more about the PCC's domestic abuse scrutiny meeting in November, 2014.


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