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Submit general feedback

To submit general feedback, please use the details on our contact us page.

Make a complaint

If you would like to complain about a Police Officer below the rank of Chief Constable or about a police staff member then please complain toAvon and Somerset Constabulary in the first instance. 

If you would like to raise a complaint against the Chief Constable, or against the Police and Crime Commissioner (PCC), the Chief Executive in the Office of the PCC, or a member of staff in the Office of the PCC for Avon and Somerset then please take a look at our complaints procedure.

Submit a Freedom of Information (FOI) request

In line with the Freedom of Information Act we aim to make as much information as possible available via the transparency section of our website. Before submitting an FOI request please visit our openness page as the information you are looking for may already be available. If you can't find what you are looking for then please Contact Us to raise a formal FOI request.

 Freedom of Information Request charges:

Can a fee be charged for responding to a Freedom of Information request?

Sections 9 and 13 of the Freedom of Information Act 2000 allow public authorities to charge for answering requests in certain cases.

The Act provides for public authorities to either charge for or decline requests for information that would cost a public authority more than £450 for public authorities (other than Central Government which is over £600) to deal with the request.

This is referred to as the appropriate limit. Public authorities are required to estimate whether a request is likely to breach the 'appropriate limit'.

Subject Access Request charges:

Can a fee be charged for dealing with a subject access request?

Yes, an organisation receiving a subject access request may charge a fee for dealing with it and the maximum fee that can be charged by the PCC’s office is £10.

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