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Victim Services for 2016/17


Service Provider Value Summary 

Lighthouse Integrated Victim Care (from October 2014) 

Avon and Somerset Constabulary  

£2,246,000 (£956,000 contribution from the PCC and £1,290,000 from the Constabulary)

Victims who are vulnerable, intimidated, persistently targeted or experience serious crime will be offered practical and emotional support and guided through the criminal justice process by specially-trained staff.  The service has teams made up of both police staff and independent support workers and volunteers.

In 2016 research was conducted by academics from the University of the West of England 'Bridging the gap: An evaluation of the Lighthouse Integrated Victim Witness Care Program'.

Read the short version here.  Read the full report here.

Emotional Support Service for Victims of Crime and ASB 

Victim Support 

£296,973 p.a. (contract, 3 years +1)

Emotional and practical support for victims of crime and ASB, available both to those who report to the Police and those who do not.

Adult Advocacy Service - AVoice

The Care Forum (lead) working with SEAP and SARI 

£329,467.42 p.a. (grant, 3 years +1)

AVoice is a specialist advocacy support service for victims of crime or ASB who require enhanced support relating to mental health, learning difficulties, physical disabilities, problems associated with isolation, race, religion, or sexuality.  Available both to those who report to the Police and those who do not.

Children and Young People Advocacy Service - Young Victims' Service

Young Victims' Service (North Somerset Youth Offending Service)

£165,000 p.a. (grant, 3 years +1) 

Young Victims' Service is a specialist advocacy support service for young victims of crime and ASB up to the age of 18 and victims of crime and ASB aged 18-25 where additional needs are identified.  Available both to those who report to the Police and those who do not.

Independent Sexual Violence Advisor (ISVA) Service 

Safelink (Missing Link) 

£194,580 p.a. (contract, 3 years +1)

Specialist advocacy support for victims of rape and sexual assault.  Available both to those who report to the Police and those who do not.

Sexual Assault Referral Centre (SARC)

UH Bristol

£228,481 (NHS England is the lead commissioner with funds being matched locally by the PCC. Total value p.a. is £456,962)

Specialist medical and forensic services and support for anyone who has been raped or sexually assaulted.

Modern Slavery Support Service 

Unseen UK  

£38,595 (annual grant)

Specialist support service focusing on the needs of victims of modern slavery before engaging in nationally commissioned services as well as the period after that support ends.  Available both to those who report to the Police and those who do not. 

Total    £3,270,615.42   


Services to support Victims of Child Sexual Abuse (CSA)

Provider Summary  Value 

Somerset and Avon Rape and Sexual Abuse Support (SARSAS)

Increasing access and recovery outcomes for survivors of childhood sexual abuse with complex needs in Somerset.


Bristol Missing Link  

Avon and Somerset SAFE Link Project (1x Children's ISVA 1x Adult non-acute ISVA).



The Green House 

Children and Young People's Counselling Service.



Southmead Project 

Southmead Sexual Abuse Counselling Service (Bristol).


Total     £200,001 


West of England Child Sexual Exploitation (CSE) Victim Identification and Support Service

Provider Summary Budget 

Funding was secured from March 2015 for two years to provide a proactive, specialist victim identification and support service across local authority and police force boundaries in the West of England area, using existing management infrastructure. The service comprises:

  •  A package in each Local Authority area to provide specialist and targeted prevention and identification, supported by a specialist centre. Local services are tailored to build on what works, enhance existing local arrangements and fully embed specialist support within the local package of services for vulnerable and high risk victims of CSE;
  • Robust arrangements with respect to governance, information sharing, analysis to enable a multi-agency proactive capability to identify victims, prevent them from becoming victims, safeguard them, disrupt and prosecute perpetrators by building an evidence base to understand the changing victim profile and best target resources.

£2,210,000 (this is the total budget for the 2 years)

The Avon and Somerset PCC contributes £110,000 with the remaining funding being made up of Home Office Innovation Funding and contributions from:

  • Local Authorities
  • Wiltshire PCC
  • Barnardo’s


Restorative Justice

Service Provider Summary Value 

Provision of Restorative Justice Delivery Service in Bristol 

The Neighbourhood Justice Team, Bristol  

To deliver a project that will offer anyone that comes into contact with the criminal justice service or in conflict within the community, an opportunity to participate in a restorative intervention. 


Provision of Restorative Justice Delivery Service in the North East

(covering Bath and North East Somerset and South Gloucestershire)


Bristol Mediation, Neighbourhood Justice Team - Avon and Somerset Police & Stand against Racism and Inequality (SARI)

A holistic approach that supports the victim, their family and communities enabling their voice to be heard and empowering them to move towards closure and for perpetrators to have greater insight into the impact of their behaviour.   


Provision of Restorative Justice Delivery Service in Somerset

(covering North Somerset and Somerset)


Somerset Community Justice Partnership

The partnership offers multiple services including restorative justice conferences, offering victims and perpetrators a safe and controlled environment in which to come together.  They also train and support people from the local communities who volunteer as restorative practitioners.


Total      £153,000 


We want to make it easier to feedback and review learning so that victims see an improvement in their experience with criminal justice services.  If you have any feedback about your experience as a victim or witness of crime, please click here and Lighthouse will direct it to the right person or organisation for you.  If you would like to give feedback or make a complaint about the police, please click here.

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