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Victim Services for 2018/19

Service Provider Value Summary 

Lighthouse Integrated Victim Care (from October 2014) 

Avon and Somerset Constabulary  

£2,196,000 (£906,000 contribution from the PCC and £1,290,000 from the Constabulary)

Victims who are vulnerable, intimidated, persistently targeted or experience serious crime will be offered practical and emotional support and guided through the criminal justice process by specially-trained staff.  The service has teams made up of both police staff and independent support workers and volunteers.

In 2016 research was conducted by academics from the University of the West of England 'Bridging the gap: An evaluation of the Lighthouse Integrated Victim Witness Care Program'.

Read the short version here.  Read the full report here.

Emotional Support Service for Victims of Crime and ASB 

Victim Support 

£296,973 p.a. (contract, 3 years +1)

Emotional and practical support for victims of crime and ASB, available both to those who report to the Police and those who do not.

Adult Advocacy Service - AVoice

The Care Forum (lead) working with SEAP and SARI 

£329,467.42 p.a. (grant, 3 years +1)

AVoice is a specialist advocacy support service for victims of crime or ASB who require enhanced support relating to mental health, learning difficulties, physical disabilities, problems associated with isolation, race, religion, or sexuality.  Available both to those who report to the Police and those who do not.

Children and Young People Advocacy Service - Young Victims' Service

Young Victims' Service (North Somerset Youth Offending Service)

£165,000 p.a. (grant, 3 years +1) 

Young Victims' Service is a specialist advocacy support service for young victims of crime and ASB up to the age of 18 and victims of crime and ASB aged 18-25 where additional needs are identified.  Available both to those who report to the Police and those who do not.

Independent Sexual Violence Advisor (ISVA) Service 

Safelink (Missing Link) 

£194,580 p.a. (contract, 3 years +1)

(Plus funding from NHSE of £80,000 for a Children and Young People's SIVA and £43,765 for a specialist Male ISVA)

Specialist advocacy support for victims of rape and sexual assault.  Available both to those who report to the Police and those who do not.


Sexual Assault Referral Centre (SARC)

UH Bristol

£228,481 (NHS England is the lead commissioner with funds being matched locally by the PCC. Total value p.a. is £456,962)

Specialist medical and forensic services and support for anyone who has been raped or sexually assaulted.

Modern Slavery Support Service 

Unseen UK  

£38,595 (annual grant)

Specialist support service focusing on the needs of victims of modern slavery before engaging in nationally commissioned services as well as the period after that support ends.  Available both to those who report to the Police and those who do not. 


Services to support Victims of Child Sexual Abuse (CSA)

Provider Summary  Value 

Somerset and Avon Rape and Sexual Abuse Support (SARSAS)

Increasing access and recovery outcomes for survivors of childhood sexual abuse with complex needs in Somerset.


Bristol Missing Link  

Avon and Somerset SAFE Link Project (1x Children's ISVA 1x Adult non-acute ISVA).



The Green House 

Children and Young People's Counselling Service.



Southmead Project 

Southmead Sexual Abuse Counselling Service (Bristol).



Specialist support service for victims of CSE 2018-19

Provider Summary Budget 

The service provides specialist support to vicitms of child sexual exploitation under the age of 18. The service operates across Avon and Somerset and is open to referrals from partner agencies as well as self referrals. The service alsooffers a consultancy service, offering advice, support and guidance to professionals such as those in children's social care who are working with victims of child sexual exploitation.


The PCC contributes £222,883.50 per year with the remaining funding being made up of contributions from Local Authorities


Restorative Justice

Service Provider Summary Value 

Restorative Justice Delivery Service Across Avon and Somerset 

Bristol Mediation in collaboration with the Bristol Neighbourhood Justice Partnership

A holistic approach that supports the victim, their family and communities enabling their voice to be heard and empowering them to move towards closure and for perpetrators to have greater insight into the impact of their behaviour. 



Other funding

ServiceSummary Value 


Home Office VAWG Transformation Fund Project


Working together to improve lives and build resilience for the most vulnerable victims of sexual assault with additional needs. Funding from the project is being used to provide enhanced IDVA and befriending services for survivors with additional needs linked to their mental health or learning difficulties, along with an evaluation, and is provided by Safelink and Womankind.


£123,465 over three years


We want to make it easier to feedback and review learning so that victims see an improvement in their experience with criminal justice services.  If you have any feedback about your experience as a victim or witness of crime, please click here and Lighthouse will direct it to the right person or organisation for you.  If you would like to give feedback or make a complaint about the police, please click here.

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