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Contacts and Conduct Policy Officer

Contacts and Conduct Policy Officer

£36,936 – £40,926.00 depending on experience

For any elected leader the most important role is between them and local people. Police and Crime Commissioner Sue Mountstevens is entrusted to deal with people’s lives and their personal circumstances and the Contacts and Conduct Policy Officer is at the frontline of this hugely rewarding work. 

We’re looking for an enthusiastic and self-motivated individual to deliver help and support to individuals and communities, dealing with all public contacts and providing a proactive and responsive service to complaints and to help bring improvements in policing. Casework is one of the most important roles Sue Mountstevens can play for local people and you can go home knowing you’ve made a real difference.

The role offers an opportunity to be involved in public service and improve outcomes for local communities. We’re looking for someone with a background in customer service, complaints, quality of service and policy work, who is able to work in a high profile and fast paced environment.

Sue Mountstevens is responsible for setting the priorities and budget of the Constabulary, holding the Chief Constable to account for delivery of the Police and Crime Plan. She also has wider responsibilities across criminal justice and community safety and commissions a wide range of services for both victims and offenders.

For details of how to apply see application pack below.

You can also e-mail pcc@avonandsomerset.pnn.police.uk or call 01278 646549 to request an application pack.

 The closing date for applications is 12noon 9 January 2019.

 Selection Day will be held on 23 January 2019.

Letter from PCC

Role Profile

Terms of Appointment

Candidate Timetable

Application Form

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