Listening to the public and keeping people informed about policing

As your local Police and Crime Commissioner for Avon and Somerset, my role is to be the bridge between the community and Avon and Somerset Police. This means listening to you, understanding your concerns, and ensuring these concerns help drive the long-term strategy for police and commissioning services in our area.

Policing matters to every corner of our communities, from bustling town centres to rural communities to our coastal towns. To ensure I hear all your voices, I make it a priority to meet local communities, whether that’s at public forums, visiting local businesses, or engaging with community organisations. These conversations give me the insights I need to hold the police to account and further drive improvements.

My role is not just about holding the police to account but also about working with partners to drive change, including local authorities, criminal justice and third sector organisations. Through my visits, I’ve seen the incredible work being undertaken across the Avon and Somerset force area: innovative projects tackling crime, organisations supporting victims, working with young people to build their futures and partnership working to make neighbourhoods safer. These successes show what’s possible when we collaborate.

Understandably, many individuals have questions relating to day-to-day policing. It’s important to know that I am not responsible for operational policing, this falls under the remit of Chief Constable Sarah Crew.

If you need to:

• Report a non-urgent crime or incident
• Share feedback about policing services you or someone else has received
• Make a complaint against an officer (below the rank of Chief Constable)

These must be reported directly to Avon and Somerset Police, who will be able to assist you as appropriate.

However, my office can help in other ways. If you have gone through the police complaints process but are unhappy with the outcome you have received, you can submit a complaint review request, through the following website: https://www.avonandsomerset.police.uk/forms/rrc

Should you wish to share concerns over broader safety issues within your local area, or a lack of police action against incidents, I am also here to listen.  I would encourage you to join one of the upcoming public forums that will be published on my website, or find out the other ways to contact me through my website: www.avonandsomerset-pcc.gov.uk