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Accessibility statement

This statement applies to content published on the domain.

This website is run by the Office of the Police and Crime Commissioner (OPCC) for Avon and Somerset. The technical maintenance of the website is managed by the Avon and Somerset Police Website team. The OPCC team manage, and are responsible for, the content displayed on the website.

The website is designed to be used by as many people as possible.

The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

Parts of this website are not fully accessible. For example:

  • some pages and document attachments are not clearly written
  • some tables do not have row headers
  • some pages have a poor colour contrast
  • some heading elements are not consistent
  • some images do not have good alternative text
  • some buttons are not correctly identified
  • some error messages are not clearly associated with form controls
  • many documents are in PDF format and are not accessible
  • some pages are missing structured headings or are missing titles
  • some on-page and interface components do not include ARIA attributes
  • some form fields are incorrectly labelled
  • some pages have a poor colour contrast
  • some pages do not have clear header structure

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will consider your request and get back to you within 14 days.

Reporting accessibility issues with this website

We are always looking to improve the accessibility of this website.

If you find any problems not listed on this page or you think we are not meeting accessibility requirements, email the OPCC Website team at

If possible, provide details to help us to identify and resolve the issue as quickly as possible:

  • outline the issue
  • include the URL of the page or the page title
  • tell us which mobile, laptop or tablet device was used
  • tell us which browser was used
Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘Accessibility Regulations’).

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Office of the Police and Crime Commissioner for Avon and Somerset are committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the Accessibility Regulations

  1. Some tables in the content do not have table row headers when needed. This fails WCAG 2.1A 1.3.1 success criterion (Info and Relationships). This is a limitation of the publishing tool.
  2. Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). When we publish new content, we will make sure our use of images meets this criterion.

PDFs and other non-HTML documents

We know that in some parts of this website that PDF, Microsoft Excel, PowerPoint and Word documents are not fully accessible to screen reader software.

These include:

  • missing titles which do not meet WCAG 2.1 success criterion 2.4.2
  • content not being formatted in an accessible structure which do not meet WCAG 2.1 success criterion 1.4
  • visual elements such as images, diagrams, tables and charts have not been provided with text alternative which do not meet WCAG 2.1 success criterion 1.1.1


We provide the use of forms as a way to contact us. Some elements found within these forms may be difficult to use and navigate.

We are investigating all the above issues to plan timelines to resolve them.

Content that’s not within the scope of the Accessibility Regulations

We are currently undertaking additional accessibility audits and will list content below which does not comply with WCAG success criterion.

Disproportionate burden

There are no accessibility issues that would be a disproportionate burden to fix.

How we tested this website

We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible this website is.

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out on a sample of pages across the website.

We use the following tools to test this website:

What we are doing to improve accessibility

We plan to identify and fix issues according to the timescales shown for each area above. We will update this page when issues are fixed.

Preparation of this accessibility statement

This statement was prepared on 23 September 2019. It was last reviewed on 11 December 2023.

This website was last tested on 20 January 2023. The test was carried out by the Avon and Somerset Police Website team using SiteImprove.

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