A new panel is meeting for the first time tomorrow (July 11th) to help Police and Crime Commissioner Sue Mountstevens assess the service being delivered by the police.
The initiative will help Sue Mountstevens perform her role scrutinising Avon and Somerset Police and is another example of the public being invited in to help her do so.
Meeting three times in the coming months, the team will help provide reassurance about the quality and consistency of service to local residents in each of the three local policing areas. Four key themes will be at the heart of the study; anti-social behaviour, hate crime, burglary and violence against women and children.
A panel of local people and other experts – including from people who work with victims, academics and the Probation Service – will dip-sample cases, study them and make an evaluation of the level of service provided to victims. At the end of the day the panel will report their initial findings to the Commissioner who can follow up any good practice or concerns with the Constabulary.
Speaking about the initiative, Sue Mountstevens said: “These visits are an opportunity for local people and relevant experts to go through records from crime investigations in quite some detail and really understand from the victim’s perspective the type of service they received. It will help reassure me that victims are receiving the standard of care they – and I – expect from the police.
“The Constabulary are supportive of my efforts to check and test the files and recognise that feedback – whatever it is – will be useful in shaping how they support victims in the future.!
Experts from the Constabulary will be on hand to answer any technical questions the panel might have about the files. At the end of the day Sue Mountstevens will receive an initial evaluation followed by a formal report in due course. That report, together with the response from the Constabulary, will be published on the website when available.
As well as the service delivery assurance visits, other panels include:
Posted on Wednesday 10th June 2015