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One week left to have your say in victims' experience survey


For Police and Crime Commissioner Sue Mountstevens 2014 is all about improving victims’ experience of the criminal justice service and making sure victims of crime are supported throughout a complex and sometimes traumatic process.

The journey through the criminal justice system can be confusing and daunting. Especially if a victim has to give evidence in court, the experience is so overwhelming for some victims they lack the confidence to go right through with a case to its conclusion in court.

Changes to improve victims' experience of the criminal justice process came into effect in December with the launch of the Victims Code of Practice however Sue Mountstevens is also asking victims of crime in Avon and Somerset to provide feedback of their experiences of the criminal justice system locally.

People can have their say online or they can phone 0117 952 9474 to complete the survey.

Sue Mountstevens said: “Putting victims at the heart of the criminal justice system is one of my key priorities.  I want victims to know that they will be believed, taken seriously and will be dealt with effectively and compassionately by everyone they meet.  All too frequently in my role as PCC I have heard directly from victims that this has not been the case. 

"I would urge anyone that has been unfortunate to have been a victim of crime to share their experiences with me. I want to hear from victims and give them a voice in the development of my plans in 2014. I want to ensure that victims receive the best service, tailored to their individual needs, to help them with their recovery.”

As part of the Sue Mountstevens ongoing work for victims a new integrated victim services programme together with Avon and Somerset Police, the Probation Service and other statutory and voluntary partners has been introduced.  In a ground breaking new approach it is hoped that the integrated team will support victims from the moment they become a victim through to the final resolution in court or through restorative justice.

The victims’ experience survey closes on Friday, January 10, 2014.

To take click here

Posted on Friday 3rd January 2014
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