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Contact Us

Police and Crime Commissioner (PCC) Sue Mountstevens oversees Avon and Somerset Police and has responsibility for ensuring that the Constabulary is efficient and effective. 

We aim to reply to correspondence within 20 working days, and will inform you if it is not possible to respond within this period. 

If your contact is about an operational policing matter, including feedback, a complaint against the police (excluding a complaint against the Chief Constable) or a Freedom of Information Request, then it will be passed to Avon and Somerset Police for their information and to reply to you directly within 20 working days if appropriate.


Postal address

You can write to me at the following address:

Avon and Somerset Police and Crime Commissioner
Police Headquarters
Valley Road
BS20 8JJ

 * Telephone calls to the Office of the Police and Crime Commissioner may be recorded for training and quality assurance purposes.


In an emergency you should dial 999

An emergency is when a crime is being committed or has just been witnessed, there is a risk of injury, or a risk of serious damage to property.

In a non-emergency you should dial 101

Use this number to report a non-emergency incident or make a general enquiry to the Police.


Crimestoppers is an independent charity who will not want your name, just your information. Your call will not be traced or recorded and you do not have to go to court or give a statement.

If you have any information relating to any crime you can call Crimestoppers anonymously on:

0800 555 111

You can also provide information anonymously online on www.crimestoppers-uk.org


For directions to Police Headquarters or for further information on local police stations please visit the Avon and Somerset Police website 

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